Terms & Conditions
About us
evergreengifts.in is run by Sen Photography & Evergreen Gifts, SMC Palayam Road, Ganeshapuram, Annur, Coimbatore, Tamil Nadu 641107. By placing an order on this website you agree to these terms.
Orders and payment
- All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
- Orders are prepaid. Payment is made at checkout through UPI apps such as Google Pay and PhonePe.
- An order is confirmed once payment succeeds and you receive our order confirmation.
- We may cancel an order and refund the full payment if a product is unavailable or a price was shown in error.
Personalisation
- Names, dates, messages and photos are printed or engraved exactly as you submit them. Please check spelling before confirming; we are not responsible for errors in the details you provide.
- You confirm you have the right to use any photo or artwork you send us. We will not print content that is offensive, unlawful or infringes someone else’s rights.
- Low-resolution photos may print less sharply. We will tell you if an image looks too small, but the final choice is yours.
- Product photos are for reference. Small variations in colour, wood grain and engraving tone are natural and are not treated as defects.
Shipping
We deliver across India. Most personalised orders are dispatched the same day, and delivery usually takes 2-5 working days after dispatch. Charges and details are on our Shipping & Returns page.
Returns, replacements and cancellations
- Replacement or exchange requests must be raised within 3 days of delivery. We offer replacement or exchange, not a money refund.
- Damaged, defective or wrongly made items are replaced free of charge when reported with photos within 48 hours of delivery.
- Personalised orders cannot be cancelled once engraving or printing has started.
Full details are on our Shipping & Returns page.
Offers and coupons
Offers and coupon codes are valid only for the period and products stated, cannot be exchanged for cash, and cannot be combined unless we say so.
Your data
We use your name, address, phone number and photos only to make and deliver your order and to contact you about it. See our Privacy Policy for more.
Contact us
Questions about these terms? WhatsApp +91 99525 03867 or call +91 86104 70460, or email orders@evergreengifts.in.
